General Property Rules

• Guests will not exceed the stated occupancy limits in the reservation without prior approval. No unauthorized Guest and/or visitor may stay overnight. If you exceed the Property's maximum occupancy, you may be liable for a penalty fee per person per night for each person over the occupancy limit.

• Smoking is NOT permitted anywhere on the Property. Damage liability and additional cleaning attributable to smoking will be paid by Guest.

• Pets are not allowed unless Accommodation listing (or house rules) permits and agreed upon prior to booking. All pets are subject to a fee and additional deposit. If an unauthorized pet is on the Property, you are in breach of this Agreement and will be fined $100 per day. Service animals will be allowed as required by law, subject to Aruba Family Villas policies. Damage or additional cleaning attributable to animals will be charged to you. All pets and animals must be fully vaccinated, non-aggressive, free of fleas and ticks and fully house trained.

• Aruba Family Villas recognizes that the Property is being used for group travel, which may include gatherings for the registered guests as part of the Aruba Family Villas experience. However, the Property may not be used for any parties (a) to which outside unregistered guests attend exceeding the maximum capacity limits as defined herein, (b) at which noise or loud music may be heard by neighbors or is in violation of any local regulations, (c) with music or noise during quiet hours, or (d) parties that are otherwise disruptive to neighbors or the neighborhood. Unless an event is pre-approved by Aruba Family Villas and a separate event agreement is signed, no events or group gatherings or parties are permitted at the Property.

• Should you desire to plan an event or to engage any third-party vendor of any kind, you must contact Aruba Family Villas to ensure all requirements, including but not limited to signing an event agreement, insurance, permitting, parking, and security, are met. You are considering hosting any kind of gathering or event on the property above the maximum capacity limit stated in this Agreement; or You plan to engage any third-party vendor to provide services on-site. Upon discovery of an unapproved event, group gathering or party, you and your registered guests will be deemed in breach of this Agreement and Aruba Family Villas personnel or Security shall have the right to enter the Property to remove all persons not listed above as a registered guest, including forcibly removing persons if necessary.

• This Agreement shall automatically terminate, and you and your registered guests agree to immediately vacate the Property. In violation of this provision, you and your registered guests agree that all monies paid towards this reservation will be forfeited and you may be required to pay liquidated damages in an amount equal to Aruba Family Villas's standard event fee, which you hereby agree is reasonable. You further agree that no legal action will be taken against Aruba Family Villas for any personal or property damages incurred.

• The use of swimming pools, hot tubs, and spas, docks, ponds, lakes, beaches and any accessory or related equipment, while providing exercise, recreation, and relaxation can be inherently dangerous. You and your guests are strongly cautioned to adhere to the following safe practices: 1. No diving into the pool or hot tub or spa; 2. No intoxicated persons may use the pool or hot tub or spa; 3. No use of glass containers by the pool; 4. No one should use the pool or hot tub or spa alone; 5. Children may never be left unattended when they may gain access to the pool, hot tub or spa, not even for a few seconds.

• You and your guests agree to assume liability for pool, hot tub or spa use, dock use, and any use of any body of water on the Property, including the use of any related accessories or equipment such as diving boards, pool floaties, etc. No Lifeguard will be on duty - you and your guests will swim at your own risk.

• If the Property is part of an HOA or rental complex, the following also apply. HOA or House Rules, if applicable will supplement or supersede these rules: 6. The pool, hot tub or spa may only be used during posted hours; 7. Adult supervision is required for anyone under the age of 14; 8. All drinks must be served in unbreakable containers; 9. No alcoholic drinks are allowed in the pool area, hot tub or spa; 10. Users must shower prior to using the pool, hot tub or spa; 11. Use the pool safety equipment only in case of emergency.

Some of our properties may be equipped with exterior security cameras for safety and security purposes. Where installed, these cameras will record and send notifications 24/7. Access to camera footage is available to the property management team at all times, but footage is not actively monitored. Recordings are automatically deleted after a set period.

Tampering with, disabling, or obstructing the view of any security camera is strictly prohibited and may result in a fine of USD 250 per infringement.

Guests must be conscientious about all electrical appliance use to prevent energy waste and support our commitment to sustainability. Follow the property’s house rules or manual for operating electrical appliances, especially high-power items such as air conditioners, water heaters, and hair dryers.
Examples include:

• Closing doors and windows when the air conditioning is on

• Not leaving the AC running when not in the room

• Turning off appliances when not in use

• Conserving energy wherever possible

Improper use or tampering with appliances is prohibited and may result in additional charges or damage.

Regular maintenance visits (gardening, pool servicing, pest control, etc.) may take place during your stay, sometimes without prior notice. Interfering with or obstructing maintenance personnel is prohibited to ensure the property remains in good condition.

• You are not permitted to create excessive noise at the Property. Neighborhood quiet hours at all Aruba Family Villas Properties are strictly enforced from 9PM - 8AM, unless specified otherwise by Aruba Family Villas. Please be considerate of your neighbors. Outdoor music and noise must be kept under 60 dBA at all times and is not permitted after 9PM. Some local regulations may require stricter quiet hours or noise restrictions.

• Guest will not exceed the stated number of maximum vehicles in the reservation. We make efforts to make Guests aware of local parking restrictions; please refer to your House Manual for more information. You are solely responsible for adhering to local street parking restrictions, including HOA rules, and any penalties associated with violating said restrictions.

• Guest and registered guests will not use the Property for any commercial purpose, including professional filming and photography purposes at the Accommodation without prior written permission from Aruba Family Villas. Should you or your registered guests video/audio record or take photographs for commercial purposes without written permission from Aruba Family Villas, you will be in breach of this Agreement and may be removed from the Accommodation immediately without refund. Should such unauthorized recording(s) or photo(s) be distributed for commercial purposes, you will forfeit to Aruba Family Villas all proceeds, royalties, and/or revenue received from such distribution and will use all efforts to remove the unauthorized recording(s) and/or photograph(s) from distribution.

• Guest and registered guests may not use the property for any unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband., and any pornographic or other filming and photography for commercial uses.

• Guests are only granted access to the premises within property lines. Accessing neighboring properties is strictly prohibited. Guests are responsible for any fines and penalties resulting from trespassing.

• Guest will not make any alterations in or about the Property including, but not limited to, moving furniture, painting, wallpapering, adding or changing locks, installing antenna or satellite dish(es), placing signs, displays or exhibits or using screws, fastening devices, nails or adhesive materials anywhere on the Property.

• Guests will not possess or cause to be present a firearm or other dangerous weapon on the Property. A "dangerous weapon" means a weapon, device, instrument, material, or substance, animate or inanimate, that is used for, or is readily capable of causing death or serious bodily injury. Furthermore, Guest(s) will not engage in any violent behavior including fighting with or without a firearm or other dangerous weapon in or about the Property.

• Without prior approval, fireworks of any type are strictly prohibited at the Property. Guests will not allow fireworks, flammable substances, or other hazardous materials to be brought or used in or around the Property (other than charcoal or firewood in designated fireplaces and grills (where applicable)).

• Guest(s)s found to be in violation of this section will be liable for any corresponding property damage, and subject to $500 fine and immediate eviction from the Property without refund.

• All trash must be taken out and placed in trash bins. If not possible to place the trash in the bins, please place the trash bags alongside the inside garage wall. Trash is picked up once a week, if the bins are full please let our Customer Support team know.

• Guests may not receive mail or packages at the Property. We do not have access to the mailboxes at many of our Properties and cannot retrieve mail for you or your guests. We are not liable for items shipped to the Property that are lost, stolen or otherwise not received.